It is the responsibility of the salon/client to ensure complete customer satisfaction to the end user in relationship to all Twisted Fringe products. This would include, but is not limited to, the consultation, selection of product, application of product and any advice or counsel given regarding said product.

Twisted Fringe ships all products directly to our distributors. If you have issues with a product or shipment, contact the your local dealer first.

Color on the Internet
Computer monitors display colors differently depending on screen size, resolution, brand, settings, etc. If you have concerns about specific colors, please email or call our customer service department. We offer a Color Swatch with samples of all 19 shades offered in our Tape Extension collection.

Twisted Fringe does not endorse the resale of its products on internet retail sites and as a result cannot be held responsible for goods purchased from these sites.

Twisted Fringe will not be held responsible for any damages caused to the client's hair during and and/or after the application process. All stylists and consumers agree to use Twisted Fringe products at their own risk.

We may take legal action if necessary against any individuals or entities using the Twisted Fringe name, logos or script taken from its websites or promotional material.

To obtain the rights to publish our logos or names on websites, magazines or other related articles please contact info@twistedfringehair.com.


Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.

The Information We Collect:
This notice applies to all information collected or submitted on the Twisted Fringe website. On some pages, make requests, and register to receive materials. The types of personal information collected at these pages are:

Full Name
Email address
Phone number

The Way We Use Information:
We use the information you provide about yourself when placing an order only to complete that order. This information helps us serve you efficiently and accurately. We do not share this information with outside parties.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

You can register with our website if you would like to receive updates on our new products, services, and promotions. The information you submit on our website will not be used for this purpose unless you fill out the registration form.

We use non-identifying and aggregate information to better design our website and to share with advertisers. This information is only used in a way that protects your anonymity.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

We use cookies on our site to help us understand what you do while visiting our site so we can personalize and enhance your experience on our website. Cookies are small bits of information that are automatically stored on your computer.

How To Contact Us
Should you have other questions or concerns about these privacy policies, please call us at 1-888-366-4682 or send us an email at info@twistedfringehair.com. You can unsubscribe to Twisted Fringe emails at any time by clicking the link at the bottom of any Twisted Fringe email.